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Atlas Suggestions
We want this to be the best community it can possibly be! So let us know what you think, or how we can help improve your experience on Atlas. Please be sure to follow the Idea submission guidelines.
Hello, it would be of value to be able to share posts/conversations via email with our Operations team who work in the field and do not have access to Khoros Care. Many of our posts are related to the business and require action.  It is very time co... See more...
Hello, it would be of value to be able to share posts/conversations via email with our Operations team who work in the field and do not have access to Khoros Care. Many of our posts are related to the business and require action.  It is very time consuming having to snip the conversation in Care, open email, paste and send.  Once the field Operator replies to the email, it could track the case number and capture resolution. We currently are not integrated with a CRM and this would be a good work-around.  Thank you  
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They aren’t pretty. 
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See screenshot. Banner isn’t being friendly on mobile  
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Just updated my phone. Looks like the Atlas feed is broken as I can’t read the whole title any longer 
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Unless we are missing it on our team, the registration process for Atlas is the most confusing ever. I've gone through this with 3 new folks who I have told to "Go register at Khoros" and they get lost. 1) A new user who has absolutely no idea wh... See more...
Unless we are missing it on our team, the registration process for Atlas is the most confusing ever. I've gone through this with 3 new folks who I have told to "Go register at Khoros" and they get lost. 1) A new user who has absolutely no idea what any of this is must first make a choice 2) Once they probably get to the "sign in" option they must make yet another choice, again, remember, this user has little to no idea what "Khoros" is 3) Okay, so clearly I am not marketing after trying all of that (Why is marketing the default/first choice?), so I finally choose "all other users" - Now I am stuck.  Why? Because there is still no "Registration" button..... Oh wait... it is truly there, it's just below the fold.... but you can't see that in my screenshot, just as nobody else would.   Thanks for attending my 8am Stan talk.
Hi Team, There is loader image on notifications feed page, which is always displaying at the bottom of the page without clicking on show more or any link on the page.          
Please do not pop a modal overlay soliciting feedback while I'm trying to read the article.
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Hi Team @AndyK ,   Please see this error: An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 1B1A3BF3. Click your brows... See more...
Hi Team @AndyK ,   Please see this error: An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 1B1A3BF3. Click your browser's Back button to continue. Return to my original page    
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Hi Team and @AndyK , Please see screenshot for reference.  
Unexpected error on pages. https://community.khoros.com/t5/Khoros-Communities-Ideas/Search-Component-Text-in-Studio/idi-p/87052 https://community.khoros.com/t5/Khoros-Communities-Ideas/Improvement-in-Component-search-in-studio/idi-p/196210  
Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal? It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in... See more...
Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal? It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in our support cases, only to then need to remove the extraneous extension after uploading so our IDEs stop spamming us with errors and/or remove our syntax highlighting. I'm actually fairly surprised that the JSON extension is not already enabled with it being such a common format for Khoros data such as API v2 output, etc. Thanks!
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I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case P... See more...
I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible.  (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.) Can this field be made sortable please so we can view cases by last case comment in ascending or descending order?
I submitted an idea about "Events". When trying to pick up the right label, I could not find a label for "Events". I suggest you add this label to the Community Ideas boards. This is the list of labels we can pick from 
My company just joined as a Khoros customer.  After I logged in to Atlas, I wanted to see who else on my team was active on Atlas.  I could not find people that I am sure have logins.  I can find myself by searching for users with my username "bo... See more...
My company just joined as a Khoros customer.  After I logged in to Atlas, I wanted to see who else on my team was active on Atlas.  I could not find people that I am sure have logins.  I can find myself by searching for users with my username "bob-mccormick", but not with my name "bob mccormick".   At my company, my email is "bob.mccormick", nobody is expecting a hyphen. The "Search for Users" should allow searching by first and last names.
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The newly redesigned main menu in Atlas looks wonderful, but I would like to request that a Release Notes option be added under Communities to make it more intuitive on where to find them. Context: I came to Atlas today to find the 21.1 release no... See more...
The newly redesigned main menu in Atlas looks wonderful, but I would like to request that a Release Notes option be added under Communities to make it more intuitive on where to find them. Context: I came to Atlas today to find the 21.1 release notes (as our stage environment was just upgraded today) but struggled for a while to find where they were located.  I went to "Learning" and couldn't find a Release Notes sub-node, and only after a few minutes of browsing did my memory get jogged and I remembered that Release Notes have a dedicated blog in Atlas.  I was then able to find the board via Communities > Blogs in the main menu. (I realize I could've searched for the release notes but I wanted to make sure I knew how to find the release notes by navigating as well.) So if a "Release Notes" menu item were re-introduced under Communities in the main menu then I think that would make things a lot more intuitive for those (like myself) that forget or may not realize that the release notes are associated with a blog rather than a TKB.
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Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (i... See more...
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (it kept telling me I had invalid HTML but that it had been removed), I hit the flood limit and can't send for a while. Maybe my HTML permissions are too limited to be able to even type basic text somehow? And maybe you could boost up the flood limit a bit. Cheers!
Hi ya'll! I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends. Is this jus... See more...
Hi ya'll! I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends. Is this just me / my browser or are others experiencing this as well? Cheers!
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Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in t... See more...
Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in the top nav that would take me there. Sure, I can search, but it seems odd I can't navigate there at all. Thanks!
I noticed this on my Ipad, phone and desktop but it seems the component text is going outside of the area and the size and distribution of leaders looks out of proportion to me. You may want to have a look.   Other than that, I think the ... See more...
I noticed this on my Ipad, phone and desktop but it seems the component text is going outside of the area and the size and distribution of leaders looks out of proportion to me. You may want to have a look.   Other than that, I think the redesign looks pretty good!!  
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Seeing a lot of posts from new users that are duplicates of old threads - so it seems to be spammers. I reported some of the posts, but perhaps there's an underlying issue.  🤔
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