Atlas Suggestions
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Hi Team, There is loader image on notifications feed page, which is always displaying at the bottom of the page without clicking on show more or any link on the page.          
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Hi Team @AndyK ,   Please see this error: An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 1B1A3BF3. Click your brows... See more...
Hi Team @AndyK ,   Please see this error: An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 1B1A3BF3. Click your browser's Back button to continue. Return to my original page    
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Hi Team and @AndyK , Please see screenshot for reference.  
Unexpected error on pages. https://community.khoros.com/t5/Khoros-Communities-Ideas/Search-Component-Text-in-Studio/idi-p/87052 https://community.khoros.com/t5/Khoros-Communities-Ideas/Improvement-in-Component-search-in-studio/idi-p/196210  
Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal? It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in... See more...
Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal? It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in our support cases, only to then need to remove the extraneous extension after uploading so our IDEs stop spamming us with errors and/or remove our syntax highlighting. I'm actually fairly surprised that the JSON extension is not already enabled with it being such a common format for Khoros data such as API v2 output, etc. Thanks!
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I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case P... See more...
I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible.  (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.) Can this field be made sortable please so we can view cases by last case comment in ascending or descending order?
I submitted an idea about "Events". When trying to pick up the right label, I could not find a label for "Events". I suggest you add this label to the Community Ideas boards. This is the list of labels we can pick from 
My company just joined as a Khoros customer.  After I logged in to Atlas, I wanted to see who else on my team was active on Atlas.  I could not find people that I am sure have logins.  I can find myself by searching for users with my username "bo... See more...
My company just joined as a Khoros customer.  After I logged in to Atlas, I wanted to see who else on my team was active on Atlas.  I could not find people that I am sure have logins.  I can find myself by searching for users with my username "bob-mccormick", but not with my name "bob mccormick".   At my company, my email is "bob.mccormick", nobody is expecting a hyphen. The "Search for Users" should allow searching by first and last names.
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The newly redesigned main menu in Atlas looks wonderful, but I would like to request that a Release Notes option be added under Communities to make it more intuitive on where to find them. Context: I came to Atlas today to find the 21.1 release no... See more...
The newly redesigned main menu in Atlas looks wonderful, but I would like to request that a Release Notes option be added under Communities to make it more intuitive on where to find them. Context: I came to Atlas today to find the 21.1 release notes (as our stage environment was just upgraded today) but struggled for a while to find where they were located.  I went to "Learning" and couldn't find a Release Notes sub-node, and only after a few minutes of browsing did my memory get jogged and I remembered that Release Notes have a dedicated blog in Atlas.  I was then able to find the board via Communities > Blogs in the main menu. (I realize I could've searched for the release notes but I wanted to make sure I knew how to find the release notes by navigating as well.) So if a "Release Notes" menu item were re-introduced under Communities in the main menu then I think that would make things a lot more intuitive for those (like myself) that forget or may not realize that the release notes are associated with a blog rather than a TKB.
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Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (i... See more...
Hi team! I just failed to send a PM and I thought you might want to know. I failed for 2 reasons: (1) There was apparently invalid HTML in my response - but ALL I did was type in the editor.  (2) After attempting to submit a couple of times (it kept telling me I had invalid HTML but that it had been removed), I hit the flood limit and can't send for a while. Maybe my HTML permissions are too limited to be able to even type basic text somehow? And maybe you could boost up the flood limit a bit. Cheers!
Hi ya'll! I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends. Is this jus... See more...
Hi ya'll! I'm having trouble sending private messages here. I write the private message and click "Send", but then it seems that the page BEHIND the modal jumps a little, and nothing else happens. I don't think the PM actually sends. Is this just me / my browser or are others experiencing this as well? Cheers!
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Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in t... See more...
Hi! I am trying to find a group hub I'm in here in Atlas (for a beta), but I can't find it via the home page or navigation... I don't think. I may well be missing something, but I don't see a "Group Hubs" section on the home page nor anything in the top nav that would take me there. Sure, I can search, but it seems odd I can't navigate there at all. Thanks!
I noticed this on my Ipad, phone and desktop but it seems the component text is going outside of the area and the size and distribution of leaders looks out of proportion to me. You may want to have a look.   Other than that, I think the ... See more...
I noticed this on my Ipad, phone and desktop but it seems the component text is going outside of the area and the size and distribution of leaders looks out of proportion to me. You may want to have a look.   Other than that, I think the redesign looks pretty good!!  
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Seeing a lot of posts from new users that are duplicates of old threads - so it seems to be spammers. I reported some of the posts, but perhaps there's an underlying issue.  🤔
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When subscribing to updates or subscribing to the RSS feed for Khoros outages at status.khoros.com, it is an all-or-nothing subscription.  This means that we receive  outage notifications even for the Khoros products that we do not own, which just f... See more...
When subscribing to updates or subscribing to the RSS feed for Khoros outages at status.khoros.com, it is an all-or-nothing subscription.  This means that we receive  outage notifications even for the Khoros products that we do not own, which just feel like spam. In my team's situation, we only care about outages for Khoros JX and Khoros Community, but we receive emails and text messages for Khoros Care and Khoros Marketing outages as well, which don't apply to us.  The same is true  for our RSS integration in Slack.  (shown below) It would be very helpful if the outage reports were segregated by product so that we could only subscribe to the products we care about.
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Hello Khoros team, The redesigned site is simply awesome! Just observed the following - maybe you could take a quick look. 1. The information / warning message on the pink strip below the navigation is not visible. See screenshot below: ... See more...
Hello Khoros team, The redesigned site is simply awesome! Just observed the following - maybe you could take a quick look. 1. The information / warning message on the pink strip below the navigation is not visible. See screenshot below: I can see it only when I zoom to 125% on my laptop.  2. I can't see all the menu items under 'Atlas Hub' and there is no scroll bar either. I can see all the options only when I zoom to 80% on my laptop. Thanks, Srujana.  
Any reason why Atlas isn't using the new PM experience?  In general I'd love to see Atlas show off all of the new features I guess? Dogfooding is good after-all and since a customer 'demo' site doesn't exist implementing new features in Atlas a... See more...
Any reason why Atlas isn't using the new PM experience?  In general I'd love to see Atlas show off all of the new features I guess? Dogfooding is good after-all and since a customer 'demo' site doesn't exist implementing new features in Atlas allows me and other CM's to learn more, see it works etc... Its good for you, and good for us 🙂   
Noticed this little bug today... It looks like the email notification you receive for edits to post is missing the hyperlink to the post.  Example: The title of the post should be a hyperlink, like in the standard new post notification em... See more...
Noticed this little bug today... It looks like the email notification you receive for edits to post is missing the hyperlink to the post.  Example: The title of the post should be a hyperlink, like in the standard new post notification email:   Thanks!
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Every time I attempt to update my email address, I save and it says it was successful - but the old email address is still there. My new email address is a gmail account - is that causing the problem? Thanks!
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Here on Atlas, I searched for "private message". See screenshot of what I see when I do this. Note the "Showing results for private message, direct message & dm": There is only ONE result for the query "private message, direct message, & dm... See more...
Here on Atlas, I searched for "private message". See screenshot of what I see when I do this. Note the "Showing results for private message, direct message & dm": There is only ONE result for the query "private message, direct message, & dm" But, if I click the "Show private message only" link, I get many more results. Seems like the search synonyms (or some similar feature) are restricting the search unnaturally. Should be giving results for "private message" OR "direct message" OR "dm", but it appears the results are actually AND. Not sure if this is a general Khoros bug or something about the config here on atlas.