JasonHill wrote: This is a big one for us as we're setting up badges at the moment and I don't think staff should be awarded them. It is far better to have staff "outside" of all gamification elements. ... We never wanted to suggest that our support team were anything but experts in all areas. They didn't need to earn a badge to "prove it". I suppose it depends on the use case, but I think gamification for employees is equally as important as it is for other members of the community. Typically we'd want to make sure employees feel rewarded for their contributions as well (outside of, you know, a paycheck). The middle ground here is probably to create some tailored gamification elements that apply only to those with the employee role. Which, of course, lends even more credibility to the idea that we'd want to be able to exclude specific roles from a subset of badges. You have my kudo on your idea. 🙂
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