...uides account.
Location is really important to our program, so we incorporated the Google Places API to allow users to tag their posts and replies to real world locations. This also helps s...
...verywhere - in their chat exchanges, on the phone with your contact center, in the reviews they write, in the comments they leave on social - and so many more places. If you’re not listening to that f...
Historically, different services and different types of support (self-service, assisted) were separate instances. With so many different places to go for information within Cisco, finding it was o...
...ave truly cracked the code for driving long-term business value through social media efforts – and, of course, everyone else in between – there are a lot of places where brands can sit on the s...
...flac Community Manager NateKlein
The Aflac Duck has been so many places that we thought, why not send him on a swim? That's when the Duck Pond was formed. The Duck P...
...ear, Khoros has emphasized elevating its efforts in these areas to ensure it remains one of the best places to work and the best representation of the communities, people, and brands it serves.&n...
...anage and provide food and beverage concessions, premium dining, entertainment, lodging, and retail at many large venues and special places. These include sports stadiums, entertainment complexes, n...
...avigation point and place to feature content. Most importantly, InsideJMP has used boards as a central source for news and important information for the division. JMP uses the announcements feature to k...
...imited to, Strategy, Optimization and in some places an augmented workforce.
Queues & Routing
I always look at the queue backlog first because it will quickly tell you if there is an issue with r...
...ive members a chance to go places and see things they might not have experienced before.
3. What were the results? Tell us how it helped you serve customers, protect your brand and/or grow your b...