About CarolineS

CarolineS

Hi @nicoleguzzo - I've definitely been there too. Khoros permissions are a BEAST. I'm not 100% sure if this is best practice, but when I'm making a private forum / category, I always just make sure EVERYTHING is denied. Maybe adjust all of those green squares to "Deny"?

CarolineS

Ah, cross-browser testing. I’m not nearly as good about that as I should be - thx for the reminder! As far as release numbers - each community is on either even or odd releases. Sounds like you are on the odd ones!

CarolineS

I have heard from our TAM that the blank menu issue only affects staging instances, not prod. We are going to hope that is indeed the case and move to 19.7.

CarolineS

Probably more accurate to say “@CarolineS right as sometimes” 😛 and yes the 6 month limitation is frustrating! To clarify though - I believe all the data is there, you can just only pull it for 6 mos at a time.

CarolineS

I think you'll want to use LSI for this (not sure what it's called now... Khoros Community Analytics?). For more info: https://community.khoros.com/t5/Lithium-Social-Intelligence-LSI/Viewing-metrics-in-LSI/ta-p/109871 Be sure to go to the "Content" section and click down into the board you're interested in. Then click the "members" tab within the report and you'll see people who have viewed / posted in that particular area.

Re: Can't get these permissions right!

Re: Regression test examples on a new community version?

Re: Regression test examples on a new community version?

Re: Quick question about user reports by message board

Re: Quick question about user reports by message board